Frequently Asked Questions
Need help with something on Dibble? Start here. Need more help? Contact us.
What can I buy on Dibble?
Dibble features handmade and craft products from local independent makers, including ceramics, prints, textiles, home decor, gifts, and more.
How do I become a seller?
Create an account and submit a seller application with your shop details. Once approved by admin, you can list products and start selling.
How are payments handled?
Payments are processed securely through Stripe. Card details are never stored on Dibble servers.
How does Dibble handle cookies and consent?
We use essential cookies for security and sign-in, and request consent before any non-essential cookies are used. You can review details in our Cookie and Privacy Policies.
How do shipping and delivery updates work?
Sellers choose their delivery options and update order status as items move from processing to shipped and delivered.
What if there is an issue with my order?
Contact the seller first through Dibble messages. If unresolved, raise a dispute and our admin team will review it.